Privacy Policy

You are provided with access to this Website only in accordance with this policy and with the Terms and Conditions, a copy of which is available here.

We are committed to protecting your privacy and will only use the Personal Information that we collect about you lawfully. All information will be held securely to meet the requirements of our internal security policy.

When you order, we will need to know some Personal Information about you, including your name, email address, billing address, delivery address, Product selections and credit or debit card information. This enables us to process and fulfil your orders and to notify you in the event of any queries. We also request your telephone number, which allows us to contact you urgently if there is a problem with your order such as a courier having difficulty in achieving a delivery.

You warrant that:

You agree not to impersonate any other person or entity or use a false name or a name or other details that you are not authorised to use.

When you order online you will be given the option to receive information from time to time about our Products, promotions or special offers by post, email or telephone. We will only send you such emails or other information where you have given us your consent to do so and only if we believe they will be of interest to you. Should you wish to be removed from our mailing lists you can either do this from the Website by changing your details in 'My Account' or by contacting Customer Services and all further contact with you will cease.

We may conduct surveys from time to time and ask you for some additional information to help us improve our service to you. This is entirely voluntary and we will make this clear to you at the time.

You should be aware that we may monitor the Website and in particular, we may capture information about your use of the Website, including which pages you visit, to help us maintain and improve the order process for our Users. This may involve the use of technology, including Cookies to track the patterns of behaviour of Users of our Website. You can modify your browser to prevent the use of Cookies at any time; however this may impede your ability to use our online ordering process

Except as provided in this Policy, we will not disclose, sell, rent, share, trade or give away without your permission any information we hold about you:

You agree that you do not object to us obtaining, holding, using, or otherwise processing your Personal Information or contacting you where we deem it is reasonably necessary in relation to any of the following purposes:

You can control your various privacy settings in the 'My Account' section of the Website. You can also check the information that we hold about you by contacting Customer Services. If you find any inaccuracies please contact us immediately and we will delete or correct them promptly.

We have security measures in place to minimise the risk of any loss, misuse and alteration of the information under our control.

Our on-line transaction systems use encryption technology to enable secure internet transactions to take place and we do everything possible to store any information about you in a secure manner.

However it is also important that you do not disclose your passwords or credit card details to anyone else or include them in any email to us. Should we need to confirm any details to you including your security digits we will always tell you what information we hold first.

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion.

You acknowledge and agree that, if you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources and do not review or endorse and are not responsible or liable, directly or indirectly, for

We reserve the right to amend this policy without notice so please check back frequently to see any updates or changes to this policy. If you have any questions about privacy and security please contact Customer Services and we will do our best to answer them fully.