Customer Feedback

We have many satisfied customers and are proud of the service we provide. Below is a selection of some of the most recent feedback we have received:

"Hi, just to let you know the viola avalanche varieties i had off you are doing realy well. They are very bushy plants, I planted them in to the hanging baskets. Most of them have about 8 shoots on each. Hope you will be doing them next year."

Mr. Rumbellow,
Clackton-on-Sea.

"Thank you so much for your prompt reply, plants arrived safely by carrier yesterday afternoon just as I was leaving for work. They are lovely I'm so pleased, I've purchased online before and been really disappointed by what I received, you've restored my faith and I'll certainly be buying from you again."

Mrs Walker,
Powys.

"I'm writing to say how pleased I am with the Polyanthus I have received to-day. Having not used your services before it is so good to have found a company who supplies excellent plants and delivered when you said you would do so. I shall certainly be ordering from you again if you have a catalogue you can send me showing all your produce it would be very helpful. Thank you again."

Mr Hendry,
Malvern.

"I would like to thank you for the service you provide. My husband ordered various bedding plants from you & I can only say the plants looked as if he had grown them from seed himself. The plants were lovely & fresh. Firm & green. They were not damaged in any way. We didn't lose one plant.

We have bought plants from other well known companies & they have arrived dead, all bunched together in the packaging & even, in the case of a standard rose, just a dried up twig. Totally unrecogniseable as a standard rose.

We will certainly order from you again & will recommend you to others.

Thank you again & please pass our thanks on to all your staff."

Mrs Bowsher,
North Marston.

"Many thanks for the very quick delivery of my order for Plug plants.

I must congratulate your company, firstly on the prompt response to an e-mail query. (This is very refreshing, some companies fail to respond at all) Thank you, for this.

The very swift delivery was much appreciated. I realise I placed my order, "very late in the day" & did expect to find you had sold out of many items, which was not the case.

When the plug plants arrived, I was extremely pleased with the quality of the packaging & in due course, the quality of the plug plants. I owned & ran a plant nursery for 20 years & during this time I must have received 100,000's of plug plants from several of the large trade suppliers & must say, yours are amongst some of the most uniform, sturdy & best quality plugs that I have ever received. (Your prices are also comparable to the trade prices I used to pay for much larger quantities.)

It's nice to be able to buy reasonably small quantities of several varieties, rather than a large quantity of a single variety.

All in all, i am a 100%, completely satisfied customer & look forward to your Spring list of plug plants.

Its very reassuring, that your company provides excellent service, quality products & keen price & all from an online company.

This level of service, is what all online companies should aspire to.

Many thanks again"

Mr Webster,
Woodford.

"I have just received my plants this morning (standard Primrose wanda and viola avalanche) which I was very surprised as I only ordered them on Wednesday, thanks for the prompt service."

Mrs Goddard,
Billericay.

"In the spring I bought plug plants of Salvias and Dahlias both of which turned in a beautiful display all summer long.

A few weeks ago I received my order of Polyanthus in plug form and have now grown these on in the coldframe into good healthy looking plants which are now ready to plant out.

I have been pleased with both purchases and also with your customer services on the first order when some plants were damaged in transit and you issued a fresh tray.

I look forward to purchasing from you again next spring.

Thank You"

Mr Oldfield,
Leeds.

"I just wanted you to know that the plants that I bought from you earlier this year are absolutely fantastic!!! Many thanks for a brilliant service, I look forward to ordering from you again very soon :-)"

Mrs S. Penney,
Grimsby.

"I ordered bedding plants from 2 or 3 different suppliers this year and I have to say that yours arrived in the best condition and are surviving better in these extreme conditions."

Mrs Halls,
Woking.

"Our order arrived today and I'd just like to say how pleased we are with the plants. Thanks to your clever packaging design they arrived in pristine condition with the root plugs as fresh as they were when they left you.

Thanking you once again."

Mr B Goodliffe,
Leighton Buzzard.